Terms of service

Terms and Conditions:

Custom-made or personalized items may not be eligible for return, refund, or exchange unless they are found to be defective or damaged.

For hygiene reasons, earrings and other intimate jewelry items may not be eligible for return or exchange unless they are damaged upon delivery.

The customer is responsible for the safe return of the item, and we recommend using a tracked and insured shipping method to ensure the package's safe arrival.

Please note that all return, refund, and exchange requests are subject to inspection and approval by our team. We aim to process all eligible requests promptly to ensure a smooth experience for our valued customers.

If you have any further questions or concerns about our policies or your specific purchase, feel free to reach out to our customer support team, and we will be more than happy to assist you. Thank you for choosing Larq Jewels; we look forward to serving you with our finest creations.